DataTug™ Expands Member Eligibility Access

Posted by Citra Health on Jul 29, 2019 10:01:06 AM

Clients Now Connected to Over 900 New Sites

Morrisville, N.C., July 29, 2019 – Citra Health Solutions® announced Monday the addition of over 900 new sites for DataTug™, allowing clients expanded connectivity to national payers for timely retrieval of critical member eligibility status. The addition of these new sites gives DataTug™ the ability to provide member eligibility information for millions of members across the United States.

“With the expanded payer network now available through DataTug™, clients have unequalled access to immediate eligibility information, empowering them to make critical business decisions in a timely manner. We are excited to make this payer network available as an integrated part of DataTug™ as demonstrable evidence that Citra continues to deliver the
highest quality experience for our clients.,” said executive vice president and chief commercial officer David Morris.

DataTug™ provides real-time automated eligibility information retrieval for Independent Physician Associations (IPAs), Managed Service Organizations (MSOs), providers and Medicaid and Medicare Advantage plans across the country, allowing them to seamlessly automate critical and time-sensitive processes for eligibility verification, review, and claims and authorizations approvals. By assuring compliance with audit requirements, DataTug™ clients save time managing these processes and increase revenue.

The addition of these critical network connections expands the value of DataTug™ by addressing the challenges of payer eligibility data across disparate systems nationally. This connected solution ultimately drives efficiencies in operations and enhances satisfaction for both patients and members by reducing the risk of inaccurate eligibility data, reducing administrative costs, and overall improving the eligibility reconciliation process.

To learn more about the expanded capabilities of DataTug™, please contact Regina Shapiro at 503.922.1011 or email for more information.

About Citra Health Solutions
Citra provides integrated software solutions solving for the administrative, financial and clinical needs of health care payer organizations, with a highly configurable, scalable and flexible end-to-end claims/membership/authorization platform and expert professional services to manage operational and administrative processes, while maximizing the productivity of human capital. Citra serves IPAs, MSOs, health plans and TPAs throughout the U.S. and in Puerto Rico, supporting multiple lines of business, including Medi-Cal/Medicaid, Medicare Advantage, commercial and specialty carve-out. Citra empowers its partners with proven solutions encompassing population health, analytics and administrative services to strategically expand market opportunity, diversify revenue streams, lower the cost and improve quality of care. For more information, visit

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Citra Health

Written by Citra Health

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