5 Benefits a Nurse Advice Line Offers Your University

Posted by Christina Gurnari on May 30, 2019 9:06:46 AM

College students are a unique subset of our population in need of 24-hour healthcare.

Some of the specific health challenges University Health Centers face, include: behavioral health, drug and alcohol abuse, sexual assault, communicable diseases, and even chronic conditions. 


In fact, demands on campus health centers might be higher and more complex than ever. With more students arriving with serious health needs, the addition of a personalized university nurse advice line is an ideal solution to meet growing demands, create an extension of the student health center and satisfy the health and safety demands of college students and their parents. The most highly regarded student health centers are establishing comprehensive service offerings, including access to a nurse advice line 24 hours a day, 7 days a week, 365 days per year. 

Nurse advice lines offer universities a way to ensure student safety through rigorous and compassionate care using evidence-based guidelines and clinical judgement. Other ways that nurse advice lines allow universities to provide value, include:

  1. Reducing operational costs for student health centers by providing extension staff by phone
  2. Guiding students to the most appropriate level of care to reduce unnecessary ER visits
  3. Ensuring the safety of constant medical service for students on weekends, holidays, and after-hours
  4. Cross-promoting other health programs that are available to students
  5. Providing peace of mind for those with medical questions while away from home 

Since the average emergency room visit is nearly $1,700 (according to a recent study), guiding students to a more appropriate (and less costly) level of care becomes critical to reducing unnecessary spending. 

Topics: Nurse Advice Lines

Christina Gurnari

Written by Christina Gurnari

Christina brings experience focused on selling into highly complex client relationships with large national and regional Health Plans, Academic Medical Centers, Healthcare Systems, Universities and Provider Groups. Prior to joining Citra, she was responsible for market share growth for Forest Pharamaceuticals as a Sr Specialty Sales Manager and began in healthcare with Shire Pharamceuticals as a Specialty Sales Representative in the Behavioral Health division.

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