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New HEDIS Measures for 2018 Announced

Posted by David Morris on Feb 9, 2018 3:36:16 PM

Performance levels are fast becoming the new currency in healthcare. After all, quality scores are the primary way that plans are rated for quality care delivery and billions of dollars in reimbursements hinge on quality ratings.

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Topics: Gap Closure, Outbound Engagement, Nurse Advice Lines, Patient Engagement, News

High Deductible Health Plans and Their Impact on Healthcare

Posted by Citra Health on Nov 1, 2016 10:26:46 AM

At the current growth rate, high deductible insurance plans offered through employers will predominate within four years. This has broad implications, which are only beginning to be felt.

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Topics: Patient Engagement

Want to Improve the Patient Experience? Commit to Process Improvement.

Posted by Citra Health on Nov 1, 2016 10:05:00 AM

It’s important to realize that there isn't a single silver bullet that will solve all your patient experience problems.

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Topics: Patient Engagement

Getting Your Patients to Care: How to Achieve Patient Engagement

Posted by Citra Health on Oct 13, 2016 2:25:24 PM

One of the biggest challenges healthcare organizations face today is patient engagement. At Citra, we define successful engagement as:

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Topics: Gap Closure, Outbound Engagement, Patient Engagement

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Serving 6 of the top 7 Health Plans; 7 Fortune 500 Companies; 50+ IPAs and MSOs managing commercial, Medicare and Medicaid populations; 100+ Provider Groups, Hospitals, Universities and Integrated Delivery Networks throughout the United States and in Puerto Rico. Citra delivers technology and services resulting in more efficient operations and higher quality care.

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