Performance levels are fast becoming the new currency in healthcare. After all, quality scores are the primary way that plans are rated for quality care delivery and billions of dollars in reimbursements hinge on quality ratings.
At the current growth rate, high deductible insurance plans offered through employers will predominate within four years. This has broad implications, which are only beginning to be felt.
Topics: Patient Engagement
It’s important to realize that there isn't a single silver bullet that will solve all your patient experience problems.
Topics: Patient Engagement
One of the biggest challenges healthcare organizations face today is patient engagement. At Citra, we define successful engagement as:
Topics: Gap Closure, Outbound Engagement, Patient Engagement