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Forward-thinking healthcare leaders and administrators are preparing for the advent of the value-based world

Posted by Citra Health on Jul 7, 2017 1:50:08 PM

At Citra, we love sharing good news with you. Late last year, Allscripts client, the Los Angeles County Department of Health Services, selected EZ-CAP to more effectively operate its current managed care portfolio of more than 336,000 managed care patients. With EZ-CAP’s help, Los Angeles County DHS will benefit from cost savings, as well as improve operational efficiencies in clinical and administrative business processes.

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If You are a Nurse, It's time to Celebrate YOU!

Posted by Gina D. Ford on May 8, 2017 12:26:12 PM

Celebrate Nurses Week 2017 with These Deals

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New Corporate Offices for Citra

Posted by Gina D. Ford on May 3, 2017 3:44:10 PM

We have finally moved into our new corporate offices in the Deerwood area of Jacksonville! We are still getting settled, but we feel right at home among neighbors like JP Morgan Chase, Nemours and Vistakon. Thank you for being patient with us during this transition - we are now up and running at full capacity. 

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The Latest Developments in U.S. Healthcare Reform

Posted by Mark L. Jones on May 2, 2017 2:29:22 PM


As many of you are now aware, there’s somewhat of a legislative consensus emerging that now includes the House Freedom Caucus on a draft amendment that would resurrect the American Health Care Act (AHCA), which you’ll recall was pulled from the House floor at the last minute just as leaders came to realize they didn’t have the votes in order to successfully repeal Obamacare.

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Launching New Value-Based Care Products in 2017

Posted by Darryl Low on Feb 24, 2017 12:29:45 PM

My optimistic view… As a provider of health care services, there is always concern with how and who will be paying for the services that are provided to patients in government programs. As a consumer, you are concerned with how you will be able to afford your premiums when they once again increase disproportionally with your income.

But the principles of quality, affordable care have remained consistent in the health care bubble that I have been involved in for over twenty years now -- Keep people well and out of the hospital and health care costs will remain low. From the early days of managed care, provider groups who were proactive in member wellness and management activities grew and flourished. Government agencies and health plans noticed these successes and began incorporating quality measures into incentive programs in a wide variety of forms. Unfortunately, these incentives led to mandates and extensive regulation and administration for everyone in the industry…driving up the administrative costs.

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High Deductible Health Plans and Their Impact on Healthcare

Posted by Citra Health on Nov 1, 2016 10:26:46 AM

At the current growth rate, high deductible insurance plans offered through employers will predominate within four years. This has broad implications, which are only beginning to be felt.

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Topics: Patient Engagement

Want to Improve the Patient Experience? Commit to Process Improvement.

Posted by Citra Health on Nov 1, 2016 10:05:00 AM

It’s important to realize that there isn't a single silver bullet that will solve all your patient experience problems.

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Topics: Patient Engagement

Getting Your Patients to Care: How to Achieve Patient Engagement

Posted by Citra Health on Oct 13, 2016 2:25:24 PM

One of the biggest challenges healthcare organizations face today is patient engagement. At Citra, we define successful engagement as:

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Topics: Gap Closure, Outbound Engagement, Patient Engagement

Industry-Leading Technology and Services Platform Generates ACO Shared Savings

Posted by Citra Health on Sep 8, 2016 2:31:23 PM

Click to download press release PDF

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Topics: News, Uncategorized

How The Right Quality Improvement Strategy Can Close Care Gaps, Raise Satisfaction and Enhance Outcomes

Posted by Jeremy Powell on Jul 26, 2016 11:22:32 AM

With HEDIS®, CAHPS®, STARS and HRSA Clinical Core measures tied directly to reimbursements, care gaps can have a serious negative impact on a health care organization’s bottom line. Every year billions of dollars in reimbursements and other payer incentives are tied to quality performance.  Quality scores can also have a big impact on a plan’s Exchange rating. As a result, many organizations are implementing formal quality improvement programs.

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Topics: QMI

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Serving 6 of the top 7 Health Plans; 7 Fortune 500 Companies; 50+ IPAs and MSOs managing commercial, Medicare and Medicaid populations; 100+ Provider Groups, Hospitals, Universities and Integrated Delivery Networks throughout the United States and in Puerto Rico. Citra delivers technology and services resulting in more efficient operations and higher quality care.

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