The designation demonstrates the highest level of commitment to quality healthcare.
JACKSONVILLE, Fla., July 14, 2017 /PRNewswire/ — Citra Health Solutions is proud to announce that it has earned URAC accreditation as a health call center. URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. By achieving this status, Citra Health Solutions has demonstrated a comprehensive commitment to quality care, improved processes and better patient outcomes.
Citra's clinical and non-clinical staff have served clients through health care call center services for more than 16 years. The techniques and protocols in place allow for the highest quality of service for users and seamless streamlining of customizable tools for providers, health systems, payers and employers. "We have an outstanding team at Citra that is dedicated to patient safety and the best possible outcomes for the patients we serve. This accreditation demonstrates our commitment to quality as we continue to provide innovative value-based care solutions to the market," said Howard Buff, CEO and Founder.
"Health call centers are a vital part of providing more accountable and value-based care. URAC's independent Health Call Center Accreditation makes Citra Health Solutions a better provider of services through quality standards that stress having professional staff who can handle patients with efficiency and effectiveness," said URAC President and CEO Kylanne Green.
About Citra Health Solutions
Citra is a health solutions firm providing a one-contract, connected solution for clinical, financial and administrative requirements. Solving for the needs of providers, health systems, payers and employers in the transition to value-based care, Citra empowers clients with proven technology, population health, analytics, care management, and administrative services to strategically expand market opportunity, diversify revenue streams, and reduce the cost of care. To learn more, visit www.citrahealth.com.
Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.