The number of Medicare beneficiaries continues to rise with our aging population and the growing number of Medicaid recipients are challenged with the impact of social determinants of health. Both populations need timely, accurate and clinically grounded information when faced with healthcare decisions. The trusted, convenient and reliable services of URAC accredited and NCQA certified Nurse Call Centers are proven to increase care access, help ensure proper utilization of services, and produce better care outcomes by decreasing unnecessary emergency department costs.
Citra Health has garnered another accolade after being named to the 2017 50 Best Companies to Watch by The Silicon Review (http://thesiliconreview.com/magazines/innovating-healthcare-to-deliver-value-based-technology-and-services-citra-health-solutions-/), the world's most trusted online and print community for business technology professionals. Featured in the August 1st issue, Citra is the only healthcare-focused company to be included.
At Citra, we love sharing good news with you. Late last year, Allscripts client, the Los Angeles County Department of Health Services, selected EZ-CAP to more effectively operate its current managed care portfolio of more than 336,000 managed care patients. With EZ-CAP’s help, Los Angeles County DHS will benefit from cost savings, as well as improve operational efficiencies in clinical and administrative business processes.
At the current growth rate, high deductible insurance plans offered through employers will predominate within four years. This has broad implications, which are only beginning to be felt.
Topics: Patient Engagement
It’s important to realize that there isn't a single silver bullet that will solve all your patient experience problems.
Topics: Patient Engagement
One of the biggest challenges healthcare organizations face today is patient engagement. At Citra, we define successful engagement as:
JACKSONVILLE, FLA. – March 01, 2016– Citra Health Solutions, a leading healthcare services and technology firm and portfolio company of Great Point Partners, LLC., announced today the acquisition of SironaHealth, a company delivering a full spectrum of clinical care management services. Citra purchased SironaHealth as the next step in an on-going plan to extend its integrated population health solutions in the value-based market. SironaHealth, a URAC and NCQA accredited health services company, has a long history of clinical care coordination and patient care and case management. With a multi-modality approach, the clinical teams are driving quality care into programs that support patients’ access and outcomes. SironaHealth will do business as a Citra Health Solutions company and will continue to maintain an operational center in Portland, Maine. “By managing the health of populations, including disease management, care management and wellness, Sirona will fit into Citra’s holistic approach to drive increased member engagement, reduce health care costs and improve the quality of care,” said Howard Buff, CEO and Founder of Citra Health Solutions. “The integrated healthcare model will provide a service and technology enabled platform that supports a multitude of payment models and risk arrangements for Providers and Health Systems. Citra helps healthcare organizations maximize performance and empower consumers. Best-in-class solutions include 24/7 care coordination, point of need engagement, re-admission reduction, ER diversion, star rating improvement, bundled payment administration and chronic care management. Serving over 22 million members across a nationwide service and technology foundation, Citra continues its quest to improve every organizations’ core competencies while diminishing spending and improving clinical and financial outcomes. With CMS designing and releasing new, specialized programs to address chronic illnesses, Citra-led programs are already assisting more 2500 providers and over 250,000 patients to engage in advanced care paradigms that are proving beneficial across the United States with patients successfully co-managing a multitude of conditions. As oncology and joint replacement programs come on-line this year, Citra is already leading global healthcare mind share with proprietary technology and processes that assist in delivering successful clinical outcomes. Citra’s acquisition of SironaHealth further increases its clinical capabilities to meet the needs of the market and strengthens the portfolio of solutions to meet the needs of all healthcare’s personas: Patient, Provider and Payer. “We view ourselves as innovators in the healthcare marketplace, so we know our company will be the perfect complement to Citra,” said Jeff Forbes, CEO of SironaHealth. “Our mission has been to guarantee satisfaction through compassionate and competent care with a relentless focus on quality improvement and that will not change. What will change is the fact that with these augmented resources, we will have the ability to offer our customers more than ever before.”